Frequently Asked Questions
Everything you need to know about your Bear House experience
What is the estimated delivery time for my order?
Most orders are processed within 24-48 hours. Depending on your location in India, delivery typically takes 3 to 7 business days.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.
What is your return and exchange policy?
We offer a hassle-free 7-day return and exchange policy. Items must be unused, unwashed, and have all original tags attached to be eligible.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also pay via UPI, Credit/Debit cards, and Net Banking for a contactless experience.
How do I ensure I pick the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment that fits you well and comparing it against our chart before purchasing.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, slight variations may occur due to different screen settings and studio lighting.